WinMaya Terms and Conditions for Filipino Players

These terms govern your use of the WinMaya platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to all the rules set out below.

Last Updated: 2025 Philippines Market Player Protection

Rules That Apply to Every WinMaya Account

1. Eligibility and Account Registration

You must be at least 21 years old to register and use WinMaya, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are a legal resident of the Philippines and that all information you provide during registration is accurate and complete. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. WinMaya reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable rules. If your personal details change after registration, you are responsible for updating them promptly through your account settings. Failure to maintain accurate account information may result in delays to withdrawals or account suspension.

2. Deposits, Withdrawals, and Payments

All transactions on WinMaya are conducted in Philippine pesos (PHP) using local payment methods available to Filipino players. Deposits are credited to your account once the payment provider confirms the transaction, which may take a short processing period depending on the method used. Withdrawal requests are subject to identity verification and must meet any applicable minimum withdrawal amounts stated in your account dashboard. WinMaya does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges. Any funds deposited must be used for gaming activity and may not be transferred to third parties. Withdrawals will only be processed to a payment method registered in the same name as the WinMaya account. If you suspect any unauthorised transaction on your account, contact our support team immediately.

3. Promotions and Bonuses

WinMaya offers promotions and bonuses to eligible Filipino players from time to time, including welcome offers, reload bonuses, and special event deals. Each promotion comes with its own specific terms, including wagering requirements, minimum deposit amounts, eligible games, and expiry dates, all of which are published on the Promotion page. Bonuses are credited to your account only after the qualifying conditions have been met and verified by our system. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus — will result in the cancellation of the bonus and may lead to account suspension. WinMaya reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players are responsible for reading the full terms of each promotion before opting in. If you have questions about a specific offer, the FAQ section provides additional guidance on how bonuses work on the platform.

4. Betting and Gaming Rules

All bets placed on WinMaya are final once confirmed by the system, and no cancellations will be accepted after a bet has been submitted. Sports betting markets, odds, and available fixtures are subject to change without notice, and WinMaya is not liable for any changes that occur after a bet has been placed. In the event of a technical error or system malfunction that affects the outcome of a bet or game, WinMaya reserves the right to void the affected wagers and return stakes to the relevant accounts. Casino-style games on the platform use certified random number generation to ensure fair outcomes, and results cannot be influenced by any external party. Players are responsible for ensuring they understand the rules of each game or betting market before participating. Minimum and maximum stake limits apply to all betting and gaming activity and are displayed within each game or market. WinMaya may impose additional limits on individual accounts at its discretion for responsible gaming purposes.

5. Account Security and Responsible Use

You are solely responsible for maintaining the confidentiality of your WinMaya login credentials, including your username and password. WinMaya will never ask for your password via email, chat, or any other communication channel, and you should not share your login details with anyone. Any activity carried out under your account is your responsibility, whether or not it was authorised by you. If you believe your account has been accessed without your permission, you must notify WinMaya immediately so that appropriate action can be taken. Players are encouraged to use the tools available in the Responsible Gaming section to set deposit limits, session reminders, or self-exclusion periods if needed. WinMaya supports safe gaming and will act on requests for account restrictions promptly. Accounts showing signs of problem gambling behaviour may be flagged for review in line with our responsible gaming commitments.

6. Prohibited Activities

Players must not use the WinMaya platform for any unlawful purpose, including money laundering, fraud, or any activity that violates Philippine law. The use of automated software, bots, scripts, or any other tool designed to gain an unfair advantage over other players or the platform is strictly prohibited. Collusion between players to manipulate the outcome of any game or betting market is a serious violation and will result in immediate account closure. Any attempt to exploit software bugs, errors, or vulnerabilities for financial gain must be reported to WinMaya immediately rather than taken advantage of. Players found to be engaging in prohibited activities will have their accounts suspended, any winnings forfeited, and the matter may be referred to the relevant authorities. WinMaya monitors all account activity and reserves the right to investigate any behaviour that appears suspicious or inconsistent with normal gaming patterns. Decisions made by WinMaya regarding prohibited activity are final.

7. Privacy, Data, and Policy Updates

WinMaya collects and processes personal data in accordance with our Privacy Policy, which explains what information we collect, how it is used, and how it is protected. By registering an account, you consent to the collection and use of your data as described in the Privacy Policy. WinMaya may update these Terms and Conditions from time to time to reflect changes in regulations, platform features, or operational requirements. When significant changes are made, players will be notified through the platform or by email. Continued use of the WinMaya platform after any update constitutes acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account. For a full overview of your rights and our obligations, please review both the Terms and Conditions and the Privacy Policy together.

Quick Answers About These Terms

Common questions Filipino players ask about WinMaya's rules and account policies.

The minimum age to register and use WinMaya is 21 years old, in line with Philippine gaming regulations. Players who are found to be under the legal age will have their accounts closed immediately and any deposits returned where possible. WinMaya takes age verification seriously and may request supporting documents to confirm eligibility at any point. If you are unsure whether you meet the requirements, please review the full eligibility section above or visit our FAQ page for more details. We encourage parents and guardians to use device-level controls to prevent underage access to online gaming platforms.

No. Each player is allowed only one WinMaya account. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is a violation of these Terms and Conditions. If duplicate accounts are detected, all associated accounts may be suspended and any bonuses or winnings forfeited. If you have accidentally created more than one account, contact our support team as soon as possible to resolve the situation. You can find more information about account management on the FAQ page.

You may request to close your WinMaya account at any time by contacting our support team. Before closing, any remaining balance in your account will be processed for withdrawal to your registered payment method, subject to standard verification requirements. If you are closing your account for responsible gaming reasons, we encourage you to explore the self-exclusion and limit-setting tools available on the Responsible Gaming page first, as these may better suit your needs. Account closure requests are typically processed within a few business days. Once an account is closed, it cannot be reopened, and a new registration will be required if you wish to return to the platform.

WinMaya may update these Terms and Conditions periodically to reflect regulatory changes, new platform features, or updated operational policies. When material changes are made, players will be informed through an in-platform notification or by email to the address registered on their account. The updated terms will always be published on this page with a revised effective date. Continuing to use the platform after the changes take effect means you accept the updated terms. If you disagree with any revision, you have the right to close your account before the changes come into effect. We recommend checking this page regularly to stay informed of the current rules that apply to your WinMaya account.

Ready to Play by the Rules?

Now that you know how WinMaya works, you are all set to enjoy sports betting, casino-style games, and exclusive promotions — all in Philippine pesos, right from your mobile. Register for free today and join thousands of Filipino players on the platform.

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