WinMaya Privacy Policy for Filipino Players

1. Personal Information You Provide

When you register an account on WinMaya, we collect the information you submit directly, including your full name, date of birth, email address, mobile number, and preferred payment details. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old under Philippine gaming regulations, and set up your account correctly. We may also ask for a government-issued ID or other supporting documents during the verification process to comply with anti-money laundering requirements applicable in the Philippines. Any financial information you provide, such as your GCash number or bank account details, is used solely to process deposits and withdrawals in Philippine pesos and is never shared with third parties for marketing purposes. You are responsible for ensuring that all information you provide to WinMaya is accurate and up to date, and you should notify us promptly if any of your details change.

2. Data We Collect Automatically

When you visit and use the WinMaya platform, we automatically collect certain technical data about your device and browsing behaviour, including your IP address, device type, operating system, browser version, and the pages you visit within our site. We also record session data such as login timestamps, game activity, betting history, and transaction logs, which help us maintain accurate account records and detect any unusual or potentially fraudulent activity. This data is collected using standard web technologies and is used to improve platform performance, personalise your experience, and ensure the security of your account. We do not use this data to build profiles for sale to advertisers or third-party data brokers. If you access WinMaya through our mobile app, we may also collect device identifiers to support app functionality and push notification preferences, which you can manage through your device settings at any time.

3. How We Share Your Information

WinMaya does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools, but only to the extent necessary for them to perform their specific functions. All third-party partners we work with are required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to WinMaya. In certain circumstances, we may be required by Philippine law or a lawful order from a regulatory authority to disclose your information, and we will comply with such requirements while taking reasonable steps to notify you where permitted. We may also share aggregated, anonymised data that cannot identify any individual player for internal analytics and platform improvement purposes.

4. How We Keep Your Data Secure

WinMaya uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in protected systems with restricted access limited to authorised personnel only. We conduct regular security reviews and apply updates to our systems to address emerging threats and maintain a high standard of data protection for all Filipino players on the platform. In the event of a data breach that is likely to affect your rights or interests, WinMaya will notify you and the relevant Philippine authorities in accordance with applicable legal requirements. You also play an important role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone else.

5. Your Rights and Choices

As a registered player on WinMaya, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data in certain circumstances permitted by law. You may also object to or request restrictions on how we process your data, and you have the right to withdraw consent for any processing that is based solely on your consent, without affecting the lawfulness of processing carried out before the withdrawal. To exercise any of these rights, you can contact our support team using the email address listed in the footer of this page, and we will respond to your request within a reasonable timeframe. If you wish to close your account and have your data removed, please review the account closure process described in our Terms and Conditions before submitting your request. WinMaya is committed to honouring your data rights in line with the applicable privacy laws of the Philippines.

6. Policy Updates and Contact

WinMaya may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players through an in-platform notice or by email to the address on your account, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your information is being handled. Continued use of the WinMaya platform after any update constitutes your acceptance of the revised Privacy Policy. If you have any questions or concerns about how your data is collected or used, please reach out to our support team at the email address shown in the footer below, and we will be happy to assist you.